Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center section built into our Site Control Panel offers a selection of help articles and commonly asked questions. Aimed toward solving any common issue that you might possibly have, they are contributed by our support team of knowledgeable technicians.

  • Top quality support service

  • Educational Video Clips

  • For all of you who would like to discover how to deal with a regularly experienced issue by watching a video tutorial, we’ve added a compilation of video tutorials to our Site Control Panel. All the educational video clips are concise and simple to follow. They offer you step–by–step demonstrations of various website administration operations.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 tech support service and include a 60–minute response guarantee. Our proficient tech support engineers will be online for you 24/7/365 and will resolve any issue that you could come across within maximum 60 minutes after the trouble ticket submission. In most instances, an answer will be provided to you within 20 minutes.