Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Guarantee

  • Each ticket that you send to the tech assistance Department will be handled within up to 60 mins. All standard questions are going to be replied to right away. Nonetheless, if the assistance inquiry you have sent needs assistance from a capable administrator, we’ll send the ticket to him and will let you know about the delay.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We’ll be on–line for you 24x7 to provide useful information and client support and to assist you with any issue that you might stumble upon while administering your virtual server. We’ll aid you with all pre–installed software, like your Operating System, server administration panel (based on the VPS type) and the Site Control Panel produced completely by our developers.

  • Intuitive help center

  • An Educational Help Zone

  • In the Site Control Panel that is offered free–of–charge with the virtual server, you will discover an interesting Help section, which includes all that you should have knowledge of when working with your sites and software packages. We have added a wide array of how–to reports and video courses that illustrate the primary web site management duties in an easy to comprehend form.