If your hosting supplier supplies live chat support, you will be able to speak to a representative in real-time and learn useful information or get a problem resolved in a very timely manner. The main advantage of using chat compared to calling to consult with a live person is that you'll need just a computer with Internet connection, so you will not pay any fees when you're in another country or state. In addition, it is easier to copy and paste details like domains, usernames or error messages in other words details that are sometimes difficult to give to the other side over the phone. The real-time chat is also a faster way to contact the hosting provider's support team as compared to using a ticketing system. Last, but not least, in case some issue needs a bit more time to be taken care of, you are able to do something else while you wait for assistance on the live chat, so you won't waste time - something that's impossible if you're on the phone.

Live Chat Support in Cloud Hosting

As part of the support services that we supply for our cloud hosting, you'll find live chat support which is online 24x7, even on holidays. You will be able to get in touch with us regardless of whether you already own an account or not, considering that we will assist you with pretty much anything, ranging from supplying you with basic information about our services if you are not our client yet and you are thinking about ordering one of the plans, to helping you with installing an e-mail account in an email client. Part of the issues are more complex and time-consuming, which means that you'll need to employ the ticketing system which is integrated in our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we provide with all of our semi-dedicated servers, you will be able to get the replies for any questions you may have or have a lot of issues resolved very quickly. Our service is online every single day, so you are able to contact a representative even on weekends and holidays. If you're not sure which plan would be better for your sites or if our cutting-edge cloud hosting platform covers some system requirements, you can come on the live chat before buying anything. In case you are a current customer, you're able to find more details about billing issues, account settings as well as various common technical troubles you may encounter, let's say when you can't set up an e-mail account in a client on your computer. Our live chat will save you a considerable amount of time no matter where you are or when you get in touch with us.