The service uptime for every single cloud hosting account is of crucial importance. If you use a web server that has chronic problems and your site is not accessible for extended periods of time, it is more likely that site visitors will not return. In case you have an online store, for example, this will mean lost potential customers and much less profit. Your sites may even get penalized by search engines like yahoo with lower rankings irrespective of how good their content is. In order to avoid this type of scenario, you should always ensure that the hosting service you receive is stable. This way, the success of your internet site will depend entirely on its content and your advertising campaigns and won't be affected by hosting-related factors that you have no control over.

Service Uptime Guarantee in Cloud Hosting

We guarantee 99.9% network uptime for every single cloud hosting account on our servers. We take advantage of an innovative cloud hosting platform where each and every part of the web hosting service is handled by an independent group of web servers, so if one server fails, the other ones inside the cluster will take over at once. The cloud platform also cuts down the overall load tremendously, and so the hosting service is far more stable compared to a service by which everything runs on only one machine and your sites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel-powered backup generators to make sure that your internet sites will remain online no matter what. Hardware and software firewalls guarantee the correct operation of our machines in the case of DDoS attacks while in the case of any software trouble, we have admins overseeing the servers 24/7.

Service Uptime Guarantee in Semi-dedicated Servers

Through our semi-dedicated server solutions, you will enjoy a 99.9% service uptime and you can now forget about any interferences you may have experienced with other providers. Different to the majority of hosting companies, we don't manage everything on just a single hosting server. Instead, each and every part of the hosting service, including the file storage, emails, databases, Control Panel, statistics, and so forth., has its own clusters of web servers. If one server fails, the others shall take over, so your internet sites won't be affected. We employ a groundbreaking load-balancing platform that guarantees the optimal performance of both our web servers and the websites accommodated on them. Several independent Internet providers and diesel generators are our backup in case of an infrastructural problem, while a group of skilled professionals, that is available 24/7, monitors the system in case there are software issues. Using our semi-dedicated servers, your sites will be up and running no matter what.

Service Uptime Guarantee in Dedicated Servers

All of our dedicated plans include a 99.9% server and network uptime warranty and routine maintenance procedures are part of the other .01% of the time. We check out each server thoroughly before we hand it over to the client and we work with new hardware components in order to avoid any prospect of hardware issues. Any unforeseen software problems can be resolved at once by our system administrators as they keep track of all of the web servers 24/7. To avoid infrastructural troubles, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your Internet sites are flooded, we can respond instantly and filter the excess traffic before it reaches your dedicated server and disrupts the proper work of your sites.